Our Associate of the Month for June is Yuliana Flores of the IT Department.
Yuliana joined SGMH in April of 2012 and quickly became known for her great attitude and excellent customer service skills. She is often confronted by customers who are frustrated, yet she remains calm and always does what she says she will do in a very timely manner.
She was recently asked to train on KRONOS. Knowing little about KRONOS, she jumped right in, learned it, and then began training other Associates, going to each Department to provide one-on-one training. She even came in early to catch the night shift to make sure everyone had the opportunity to be trained.